FAQs.

Project costs vary depending on scope, complexity, and specific requirements. After understanding your needs, we provide a clear, detailed quote to ensure transparency and value for your investment.

Our process includes discovery and research, planning and strategy, design and development, testing, and final delivery. We focus on collaboration, communication, and quality at every step.

We provide structured revision rounds to incorporate your feedback efficiently. Our goal is to ensure your satisfaction while keeping the project on schedule.

To start, we need details about your goals, target audience, preferred style or branding, project scope, and any reference materials. This helps us create a solution tailored to your vision.

The creative design service includes concept development, visual exploration, design execution, and final assets tailored to your project needs.

The process begins with a short briefing to understand your goals, style preferences, and visual direction before moving into concept development.

The number of concepts depends on the selected package, with professional and premium plans offering multiple concepts to explore.

Yes, revisions are included based on your plan to ensure the final design aligns with your vision and expectations.

Final deliverables include high-quality digital files ready for web, social media, or print use, with source files available in selected plans.

• Turnaround times vary significantly:
  • Small designs: 1–3 business days for simple graphics.
  • Digital campaigns: 2–4 weeks.
  • Websites: Typically 6 to 12 weeks depending on complexity. 

This is very much dependent on the type of project. Some projects are easily defined and we have guide prices for them that we will advise you of in advance. Other project types need to be quoted individually because of their complexity. For instance, two 32-page reports may seem the same but if one primarily contains text throughout and the other contains detail diagrams on every other page, the design time required will vary greatly, and therefore so the cost to produce them. We tend to work on fixed quotes but with the provision that additional time may be charged if the time required to complete the project exceeds that originally quoted due to additional client's requirements. Any additional time/costs required will always be advised prior to any further work proceeding.

If the designs are original pieces (i.e. not part of a set of corporate designs) then, by law, no. The copyright remains with the designer unless transferred by agreement. This is particularly important for clients to understand where the artwork produced is being used for advertising purposes. Similar to stock photography agencies, the original cost for the artwork may vary depending on what the artwork is used for. For instance, if it’s for local use it will cost ‘X’ amount and if it’s for a national campaign it will cost ‘Y’. On occasion, and for regular clients, we will make an exception. This is always something we can discuss at the start of a project if it’s of concern to you.

Once a quotation has been accepted by the Client, Prolific Brands will generate an invoice for a deposit of 50% of the total quoted amount for items chosen for which payment is required before commencement of any work. The remaining 50% of the total quoted amount for items chosen will be required upon completion of work to the Client’s reasonable satisfaction. Prolific Brands may withhold artwork or final deliverables until the remaining 50% is paid in full and Prolific Brands has received a proof of payment.

Every job is different and individual. We like to give an accurate quote, so we find the best and easiest way to do this is to have quick chat with you. Either call us on +27 67 187 8742 or drop us an email through our contact page with your phone number along with a brief outline of your requirements.